Luxury Retail Sales Specialist

St. John Knits; Topanga (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

St. John Knits is seeking a Key Holder to support store management and the team by delivering sales plans through effective execution of sales and operational tasks. This role emphasizes clienteling, brand integrity, and seamless store operations.

You will consistently meet or exceed monthly sales and KPI goals, develop new clients, maintain a CRM-driven client book, and promote St. John promotions and events.

Qualifications

• 2-5 years retail sales experience.
• Luxury experience preferred.
• Exemplary selling and clienteling skills.
• Computer skills: Word, Excel, Microsoft Outlook and POS systems.

Responsibilities

• Consistently achieves or exceeds monthly sales and KPI goals.
• Actively develops new clients by finding new ways to enhance and develop business.
• Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence.
• Effectively captures client data for connecting with clients and building relationships.
• Opens and closes the store - performing all tasks to Company standard and compliance.
• Assists in execution and maintenance of visual merchandising standards.

Skills

Retail sales

Clienteling

Results oriented

Tools

Word

Excel

Microsoft Outlook

POS systems

Job description

St. John Knits is seeking a Key Holder to support store management and the team by delivering sales plans through effective execution of sales and operational tasks. This role emphasizes clienteling, brand integrity, and seamless store operations.

You will consistently meet or exceed monthly sales and KPI goals, develop new clients, maintain a CRM-driven client book, and promote St. John promotions and events.