Luxury Spa & Wellness Experience Director

Four Seasons; États-Unis; Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Four Seasons Palm Beach is seeking a Spa & Wellness Manager to lead the daily operations of the Spa, Fitness Center, and Retail Boutique, ensuring Four Seasons standards are consistently maintained. You will oversee staffing, guest experience, wellness programming, retail initiatives, financial performance, and operational excellence.

This position reports to Spa & Wellness Leadership. Lead the Spa, Fitness, and Retail teams; develop innovative wellness offerings, drive revenue, and create

Qualifications

• 2-4 years of management experience in a luxury spa, wellness, hospitality, or related environment.
• Bachelor's degree in Hospitality, Wellness, Business, or related field preferred; equivalent experience considered.

Responsabilités

• Oversee the daily operation of the Spa, Fitness Center, and Retail Boutique, ensuring a seamless luxury experience for guests.
• Recruit, train, coach, and develop Spa, Fitness, and Retail team members; lead ongoing training on wellness trends and service standards.
• Design and oversee wellness programs and experiences tailored to guest needs and preferences; ensure personalized service throughout their journey.
• Assist in developing annual operating budgets and financial forecasts; monitor revenue, expenses, and profitability.
• Partner with Marketing and Commercial teams to develop wellness campaigns and promotions.

Connaissances

Leadership

Team management

Guest service

Formation

Bachelor's degree in Hospitality

Description du poste

Four Seasons Palm Beach is seeking a Spa & Wellness Manager to lead the daily operations of the Spa, Fitness Center, and Retail Boutique, ensuring Four Seasons standards are consistently maintained. You will oversee staffing, guest experience, wellness programming, retail initiatives, financial performance, and operational excellence.

This position reports to Spa & Wellness Leadership. Lead the Spa, Fitness, and Retail teams; develop innovative wellness offerings, drive revenue, and create