Head of Luxury Spa & Wellness Operations

Standard Hotels

Miami Beach (FL)

On-site

USD 150,000 - 210,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

The Standard Spa in Miami Beach seeks a Spa Director to lead daily operations, elevate service quality, and drive financial performance across massage, facials, hydrotherapy, and wellness programming. You will oversee a talented team, assure exceptional guest experiences, and collaborate with hotel leaders to position wellness as a core element of the guest journey.

Ideal candidates bring luxury spa leadership with a track record of improving guest satisfaction, staff development, and

Qualifications

At least five years of senior spa leadership in luxury hotel settings.
Proven ability to raise service standards and guest satisfaction.
Experience managing multi-disciplinary spa services and retail.
Strong financial literacy including budgeting and revenue management.

Responsibilities

Lead daily spa operations, ensuring service quality and guest satisfaction.
Oversee treatment, bathing, yoga, retail, and facilities to maintain luxury standards.
Develop wellness programming and collaborations with hotel departments.
Manage budgets, pricing, inventory, and staffing to optimize profitability.
Recruit, coach, and develop managers and staff for consistent performance.
Uphold safety, hygiene, and compliance across all spa areas.