Luxury Spa Operations Manager — Guest Experience Leader

Woodhouse Spa - Cedar Park; College Station (TX); On-site; USD 48,712,000 - 63,039,000; Full time

Benefits offered by this job

Training

Wellness resources

Performance bonus

Company events

Employee discounts

Flexible schedule

Job summary

Woodhouse Spa Bryan-College Station seeks a motivated Spa Manager to oversee daily luxury spa operations and lead a team of therapists and concierges. The role emphasizes delivering exceptional guest experiences and achieving business goals while maintaining high standards of service.

You will manage scheduling, training, and promotions, drive revenue through packages and memberships, and ensure compliance with brand standards. Experience in hospitality management is preferred.

Qualifications

• Experience in a management role within the hospitality or spa industry preferred.
• Strong leadership and interpersonal skills.
• Excellent organizational and time-management abilities.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Lead strategic planning to enhance guest experience and profitability.
• Recruit, train, and supervise spa staff; foster teamwork.
• Ensure luxurious guest experiences and address feedback.
• Manage day-to-day operations, scheduling, and reporting.
• Develop promotional strategies and drive sales; Canva knowledge helps.
• Uphold brand standards and SOPs.

Skills

Leadership

Team management

Customer service

Time management

Tools

Canva

Job description

Woodhouse Spa Bryan-College Station seeks a motivated Spa Manager to oversee daily luxury spa operations and lead a team of therapists and concierges. The role emphasizes delivering exceptional guest experiences and achieving business goals while maintaining high standards of service.

You will manage scheduling, training, and promotions, drive revenue through packages and memberships, and ensure compliance with brand standards. Experience in hospitality management is preferred.