Lux Spa Manager: Elevate Guest Experience & Growth (Flexible)

Woodhousecareers; Bryan (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Training & development

Wellness resources

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Job summary

Woodhouse Spa Bryan-College Station seeks a Spa Manager to oversee all spa operations and deliver exceptional guest experiences. You will lead a team of therapists, concierges, and support staff, collaborate with the Spa Owner, and drive service standards and profitability.

Ideal candidates have managerial experience in hospitality or spa settings, strong leadership and interpersonal skills, and a passion for luxury guest service. In-person role with competitive benefits and growth opportunities.

Qualifications

• Experience in a management role within hospitality or spa industry a plus.
• Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
• Excellent organizational and time-management abilities.
• Passion for delivering exceptional guest experiences and maintaining high standards of service.

Responsibilities

• Strategic Leadership: Develop and implement strategic plans to enhance the guest experience, drive revenue, and maximize profitability.
• Team Management: Recruit, train, and supervise a skilled team of spa professionals including therapists, spa concierges, and support staff. Foster a positive work environment that encourages teamwork, creativity, and career growth.
• Guest Experience: Ensure the delivery of curated luxurious spa experiences that exceed guest expectations. Monitor guest feedback and implement improvements as needed.
• Operational Oversight: Manage day-to-day spa operations including scheduling and reporting. Maintain high standards of cleanliness, safety, and hygiene.
• Sales and Marketing: Develop and execute effective promotional strategies. Drive sales through upselling, cross-selling, and packages and Club Memberships. Knowledge of Canva a plus.
• Compliance and Brand Standards: Uphold the spa standards via fostering standard operating procedures and monitoring adherence to brand luxury standards.

Skills

Leadership

Team Management

Guest Experience

Organization

Time Management

Communication

Tools

Canva

Job description

Woodhouse Spa Bryan-College Station seeks a Spa Manager to oversee all spa operations and deliver exceptional guest experiences. You will lead a team of therapists, concierges, and support staff, collaborate with the Spa Owner, and drive service standards and profitability.

Ideal candidates have managerial experience in hospitality or spa settings, strong leadership and interpersonal skills, and a passion for luxury guest service. In-person role with competitive benefits and growth opportunities.