Luxury Spa Operations Lead - Elevate Guest Experiences

D.c.-Global-Talent-Inc.; Boston (MA); On-site; USD 76,000 - 82,000; Full time

Benefits offered by this job

Salary: USD 76k-82k per year

Comprehensive benefits package

Career growth opportunities

Discounted stays at partner luxury酒店

Job summary

Luxury Hotel Boston in Boston, MA is seeking an Assistant Spa Manager to lead daily spa and wellness operations alongside the Spa Manager. The role requires passion for luxury guest experiences and strong leadership to develop a high-performing spa team.

Ideal candidates have 2–4 years of supervisory experience in spa or luxury hotel settings, and are proficient with spa software and hotel systems. Forbes experience is advantageous.

Qualifications

• 2–4 years of supervisory or management experience in a spa, wellness club, or luxury hotel environment.
• Passion for health and wellness with knowledge of current trends, products, and technology.
• Commitment to luxury guest experiences and a drive to elevate the guest journey.

Responsibilities

• Oversee daily spa operations across front desk, treatment rooms, wellness facilities, locker rooms, relaxation lounge, and retail.
• Monitor equipment functionality and cleanliness; coordinate with housekeeping and engineering.
• Manage requisitions, purchase orders, inventory, and cost-effective spa products use.
• Interview, train, and supervise spa employees; develop a motivated team.
• Conduct performance evaluations and provide constructive feedback.

Skills

Supervisory experience

English proficiency

Spa/wellness knowledge

Hotel software familiarity

Leadership development

Forbes experience

Education

Hospitality management degree

Wellness-related degree

Tools

Spa software systems

Job description

Luxury Hotel Boston in Boston, MA is seeking an Assistant Spa Manager to lead daily spa and wellness operations alongside the Spa Manager. The role requires passion for luxury guest experiences and strong leadership to develop a high-performing spa team.

Ideal candidates have 2–4 years of supervisory experience in spa or luxury hotel settings, and are proficient with spa software and hotel systems. Forbes experience is advantageous.