Assistant Spa Manager

D.c.-Global-Talent-Inc.; Boston (MA); On-site; USD 76,000 - 82,000; Full time

Benefits offered by this job

Salary: USD 76k-82k per year

Comprehensive benefits package

Career growth opportunities

Discounted stays at partner luxury酒店

Job summary

Luxury Hotel Boston in Boston, MA is seeking an Assistant Spa Manager to lead daily spa and wellness operations alongside the Spa Manager. The role requires passion for luxury guest experiences and strong leadership to develop a high-performing spa team.

Ideal candidates have 2–4 years of supervisory experience in spa or luxury hotel settings, and are proficient with spa software and hotel systems. Forbes experience is advantageous.

Qualifications

• 2–4 years of supervisory or management experience in a spa, wellness club, or luxury hotel environment.
• Passion for health and wellness with knowledge of current trends, products, and technology.
• Commitment to luxury guest experiences and a drive to elevate the guest journey.

Responsibilities

• Oversee daily spa operations across front desk, treatment rooms, wellness facilities, locker rooms, relaxation lounge, and retail.
• Monitor equipment functionality and cleanliness; coordinate with housekeeping and engineering.
• Manage requisitions, purchase orders, inventory, and cost-effective spa products use.
• Interview, train, and supervise spa employees; develop a motivated team.
• Conduct performance evaluations and provide constructive feedback.

Skills

Supervisory experience

English proficiency

Spa/wellness knowledge

Hotel software familiarity

Leadership development

Forbes experience

Education

Hospitality management degree

Wellness-related degree

Tools

Spa software systems

Job description

ASSISTANT SPA MANAGER

Luxury Hotel Boston, Massachusetts USD $76,000 - $82,000 per year

ABOUT THE ROLE

We are looking for an Assistant Spa Manager for a Forbes luxury hotel in Boston, Massachusetts. This is a support leadership role overseeing the day-to-day spa and wellness operation alongside the Spa Manager and Director of Spa and Wellness. The ideal candidate brings a genuine passion for wellness, a commitment to luxury guest experiences, and the leadership skills to develop a motivated, high-performing spa team.

WHAT YOU'LL DO

• Oversee daily spa operations across all areas, including front desk, treatment rooms, wellness and fitness facilities, locker rooms, relaxationlounge, and retail
• Monitor equipment functionality and cleanliness, coordinating with housekeeping and engineering to address issues promptly
• Manage administrative duties including requisitions, purchase orders, inventory control, and cost-effective use of spa products
• Interview, train, and supervise spa employees, fostering a positive and motivated work environment
• Conduct performance evaluations, provide constructive feedback, and develop team members professionally
• Ensure exceptional guest experiences by upholding luxury service standards and responding promptly to feedback
• Coordinate group bookings and conduct spa tours for VIPs and meeting planners
• Manage retail operations including purchase orders, inventory, and product selection aligned with guest preferences
• Analyze retail sales trends and identify opportunities to grow revenue
• Assist in forecasting, budgeting, and tracking labour and expenses to maintain financial efficiency
• Support the planning and execution of spa promotions, events, and local partnerships
• Promote safety awareness and maintain a safe, hazard-free environment for guests and staff

WHAT YOU BRING

• 2 to 4 years of supervisory or management experience in a spa, wellness club, or luxury hotel environment
• A genuine passion for the health and wellness industry with strong knowledge of current trends, products, and technology
• Commitment to luxury guest experiences and a drive to continuously elevate the guest journey
• Proven ability to motivate, inspire, and develop a spa team
• Exceptional organizational skills with the ability to prioritize in a fast-paced, dynamic environment
• Creative, proactive, and solutions-focused approach
• Proficient in hotel and spa software systems
• Superior communication skills in English; additional languages are a strong asset
• Forbes experience is a strong advantage
• Degree in hospitality management, wellness, or a related field preferred; equivalent experience considered

WHAT'S OFFERED

• USD $76,000 - $82,000 per year
• Comprehensive benefits package
• Learning, development, and career growth opportunities
• Discounted stays at partner luxury hotel properties worldwide