Luxury Spa Host & Guest Concierge

The Resort at Summerlin

Las Vegas (NV)

On-site

USD 32,000 - 48,000

Full time

2 days ago

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Job summary

The Resort at Summerlin is seeking a Spa Host/Attendant to be the first ambassador of our luxury spa experience in Las Vegas. You will coordinate front desk, spa facilities and retail, delivering personalized service and maintaining privacy for guests.

Qualifications include a High School Diploma or GED, 1–2 years in luxury hospitality or spa environments, and strong communication with discretion. Proficiency in MS Office and spa software is a plus; weekend availability is required.

Qualifications

High School Diploma or GED required.
1–2 years in luxury hospitality, spa, or wellness preferred.
Proven background in high-end customer service, appointment scheduling, and retail sales.
Familiarity with spa treatments, wellness concepts, and premium product lines is a plus.

Responsibilities

Provide a personalized welcome experience for guests, ensuring comfort and privacy.
Manage spa reservations, confirm appointments, and assist guests in selecting premium services.
Maintain knowledge of luxury spa treatments, wellness programs, and retail offerings.
Handle boutique sales with expertise in product features and benefits.
Ensure spa areas are immaculate and stocked with high-quality amenities.
Escort guests to treatment rooms and relaxation areas with grace and professionalism.
Monitor guest safety and comfort throughout their visit.
Assist with inventory management and product ordering for luxury retail items.
Support training of new associates to uphold luxury service standards.
Perform additional duties as directed by Spa Management Team.