Luxury Spa Coordinator — Guest Experience & Ops

SmartRecruiters, Inc.; Miami (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Complimentary Club Membership

Discounts on products and services

Job summary

Equinox in Miami seeks a Spa Coordinator to join our premium spa team. You will greet guests, orient them to spa facilities, and provide personal guest service to ensure a memorable experience.

The role emphasizes hospitality, organization, and effective communication within a high-standard, luxury environment. The position requires a valid Florida Massage Therapy or Esthetics License, a friendly, outgoing demeanor, and the ability to work efficiently in a fast-paced setting.

Qualifications

• Enthusiasm and possession of excellent customer service skills.
• Must possess a valid Florida Massage Therapy or Esthetics License.
• Must enjoy working with people with a friendly and outgoing personality.
• Able to be efficient and productive in a fast-paced environment.
• Basic math and money handling skills.
• Excellent communication, listening, and computer skills.
• Must be a team player.

Responsibilities

• Interviewing, hiring and coaching staff members.
• Outreach marketing for the spa.
• Manage daily operations including inventory and monitoring of daily goals and budgets.
• Provide orientation tour, explaining spa amenities offered and answering guests' questions.
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation.
• Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions.
• Handle guests' questions and concerns professionally and courteously.
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area.

Skills

Customer service

Friendly

Team player

Communication

Listening

Computer skills

Money handling

Fast-paced environment

Education

Florida Massage Therapy or Esthetics License

Job description

Equinox in Miami seeks a Spa Coordinator to join our premium spa team. You will greet guests, orient them to spa facilities, and provide personal guest service to ensure a memorable experience.

The role emphasizes hospitality, organization, and effective communication within a high-standard, luxury environment. The position requires a valid Florida Massage Therapy or Esthetics License, a friendly, outgoing demeanor, and the ability to work efficiently in a fast-paced setting.