Luxury Spa Concierge Create Memorable Guest Experiences

The Woodhouse Spas Corporation; Midland (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay and incentive programs

Paid vacations for full time employees

Generous discounts and opportunities

State-of-the-art facility

Flexible schedule

Job summary

The Woodhouse Day Spa, Midland, is hiring for a Spa Concierge to provide the ultimate guest experience and personal attention from check-in to departure. You will educate guests about the Woodhouse experience, assist with locker rooms and amenities, and ensure a seamless, welcoming visit in our state-of-the-art facility.

We value passion, professionalism, and guest delight, with opportunities to advance and participate in a friendly team environment.

Responsibilities

• Provides personal attention from the time the guest walks through the door.
• Educates the guest on the Woodhouse experience including a warm welcome, locker room and amenities, and helping them have a seamless experience.
• Answers the phone with a smile each and every time.
• Acts as brand ambassador, ensuring a clean, safe place with the right lighting, music and scent for a memorable guest experience.
• Remembers the small things that make The Woodhouse special—guest preferences, such as drinks and neck wraps, and birthdays/anniversaries.
• Backs up the leadership team to keep operations running smoothly.

Job description

The Woodhouse Day Spa, Midland, is hiring for a Spa Concierge to provide the ultimate guest experience and personal attention from check-in to departure. You will educate guests about the Woodhouse experience, assist with locker rooms and amenities, and ensure a seamless, welcoming visit in our state-of-the-art facility.

We value passion, professionalism, and guest delight, with opportunities to advance and participate in a friendly team environment.