Lux Spa Concierge: Craft Unforgettable Guest Experiences

Woodhouse Spa - Cedar Park; North Bethesda (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Woodhouse Spa in North Bethesda, MD is seeking a Spa Concierge to be the welcoming face of the guest experience, guiding guests through bookings and payments in our fast-paced luxury setting.

You will build relationships, suggest services and retail, and collaborate with the Spa Manager to maintain Woodhouse brand standards while supporting daily operations. Weekend availability is required.

Qualifications

• Front desk hospitality experience preferred.
• Clear communication with guests and team required.
• Basic math for payments and cash handling.

Responsibilities

• Greet guests and conduct smooth check-ins/outs.
• Explain amenities, tours, and services to guests.
• Schedule appointments and process payments.
• Promote spa services and retail products.
• Maintain a welcoming, organized front desk.

Skills

Communication

Customer service

Hospitality

Multitasking

Cash handling

Education

High school diploma or equivalent

Tools

Reservation systems

Job description

Woodhouse Spa in North Bethesda, MD is seeking a Spa Concierge to be the welcoming face of the guest experience, guiding guests through bookings and payments in our fast-paced luxury setting.

You will build relationships, suggest services and retail, and collaborate with the Spa Manager to maintain Woodhouse brand standards while supporting daily operations. Weekend availability is required.