Luxury Sleep & Home Design Consultant

Boll & Branch; Shrewsbury (NJ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

Job summary

Boll & Branch is seeking a customer-focused retail associate to welcome shoppers with warmth and provide thoughtful recommendations across in-store, virtual, and in-home design consultations. You will educate customers on products, materials, and sleep solutions while building lasting relationships through proactive clienteling.

The role emphasizes hospitality, product knowledge, and personalized service. Able to work a flexible schedule with day-to-day store operations support, including cash

Qualifications

• 1+ year of retail sales experience in luxury, home furnishings, hospitality, or similar customer-focused environment.
• Passion for hospitality and building meaningful customer relationships.
• Experience with consultative selling, clienteling, or personalized service.
• Strong verbal and written communication skills.
• Positive attitude and ability to build rapport with customers.
• Strong organizational skills and multitasking in a fast-paced setting.
• Familiarity with Google Workspace and retail tech.

Responsibilities

• Welcome customers with warmth and genuine hospitality.
• Listen to needs and provide personalized recommendations for products and spaces.
• Deliver in-store, virtual, and in-home design consultations.
• Build lasting relationships through proactive clienteling and follow-up.
• Become expert in Boll & Branch products, materials, and sleep solutions to educate customers.
• Assist customers in designing spaces based on sleeping habits, style, and lifestyle.

Skills

Retail sales experience

Hospitality mindset

Consultative selling

Clienteling

Communication skills

Bilingual helpful (English/Spanish)

Tools

Google Workspace

POS systems

Job description

Boll & Branch is seeking a customer-focused retail associate to welcome shoppers with warmth and provide thoughtful recommendations across in-store, virtual, and in-home design consultations. You will educate customers on products, materials, and sleep solutions while building lasting relationships through proactive clienteling.

The role emphasizes hospitality, product knowledge, and personalized service. Able to work a flexible schedule with day-to-day store operations support, including cash