Part-Time Luxury Sleep & Design Concierge

Boll & Branch; Short Hills (NJ); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Monthly bonus

Job summary

Boll & Branch, a premium sleep company, is seeking a Retail Client Advisor (Part-Time) at Short Hills Mall, NJ. You will deliver personalized shopping experiences, educate customers about products, and drive sales while maintaining brand standards.

The role supports in-store, virtual, and in-home design consultations in a hospitality-focused environment. Ideal candidates bring 1+ year retail experience, a passion for service, and strong communication skills.

Qualifications

• 1+ year of retail sales experience, preferably in luxury or hospitality
• Passion for hospitality and building relationships with customers
• Experience with consultative selling, clienteling, or personalized service
• Strong verbal and written communication skills
• Positive attitude with rapport-building ability
• Strong organizational skills for fast-paced environments
• Comfort with Google Workspace and retail tech/tools
• Capable of standing for long periods and lifting up to 50 pounds, with/without accommodation
• Bilingual in English and Spanish is a plus

Responsibilities

• Welcome customers with warmth and hospitality.
• Provide personalized product recommendations and educate on Boll & Branch offerings.
• Support in-store, virtual, and in-home design consultations.
• Build lasting relationships through proactive clienteling and follow-up.
• Maintain visual standards and assist with store operations.
• Participate in in-home appointments and installations as needed.

Skills

Consultative selling

Clienteling

Hospitality

Communication skills

Organization

Team player

Bilingual EN/ES (adv)

Tools

Google Workspace

POS systems

Retail technology

Job description

Boll & Branch, a premium sleep company, is seeking a Retail Client Advisor (Part-Time) at Short Hills Mall, NJ. You will deliver personalized shopping experiences, educate customers about products, and drive sales while maintaining brand standards.

The role supports in-store, virtual, and in-home design consultations in a hospitality-focused environment. Ideal candidates bring 1+ year retail experience, a passion for service, and strong communication skills.