Luxury Showroom Operations Coordinator

Behind-the-Desig; Laguna Niguel (CA); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly pay

Performance bonus

PTO 7 days

Sick days 5

CalSavers retirement plan with 401(k)

Gas mileage reimbursement

Job summary

Behind-the-Desig is seeking a Showroom Coordinator in Laguna Niguel, CA to manage operations, client relationships, and the project pipeline. You will be the operational backbone, ensuring seamless communication between clients, designers, installers, and vendors while delivering an exceptional luxury customer experience.

Responsibilities include lead generation, CRM management, project coordination, and field operations with 2–3 installations weekly.

Qualifications

• 2+ years of experience in operations, project coordination, client success, office management, or business operations.
• Proven ability to manage multiple projects simultaneously.
• Exceptional written and verbal communication skills.
• Experience serving high-end or luxury clientele.

Responsibilities

• Lead Generation and Client Management: Respond promptly to new leads and schedule client consultations.
• Manage and maintain CRM pipeline with accuracy and attention to detail.
• Follow up on proposals and monitor lead response times.
• Collect client satisfaction feedback and referrals.
• Provide sales support as needed.

Skills

Project coordination

Client management

CRM proficiency

Communication skills

Organizational skills

Technology proficiency

Social media savvy

Driving

Tools

CRM software

Project management tools

Job description

Behind-the-Desig is seeking a Showroom Coordinator in Laguna Niguel, CA to manage operations, client relationships, and the project pipeline. You will be the operational backbone, ensuring seamless communication between clients, designers, installers, and vendors while delivering an exceptional luxury customer experience.

Responsibilities include lead generation, CRM management, project coordination, and field operations with 2–3 installations weekly.