Luxury Showroom Manager - NYC

Sutherland, LLC; New York (NY); On-site; USD 104,000 - 127,000; Full time

Benefits offered by this job

Paid Time off 15 days per year

Eight Sick Days per year

10 Paid Holidays

Medical, dental and vision insurance

401k with company match

Life Insurance and Long-term DI

Job summary

Perennials and Sutherland, LLC's New York showroom in the New York Design Center seeks a Showroom Manager to lead day-to-day operations and elevate client experiences for designers, architects, and luxury homeowners. The role offers a base salary of $115,000 annually, plus monthly commission, with opportunities to develop sales strategies, manage a high-performing team, and oversee visual merchandising.

Candidates should have a bachelor’s degree, strong leadership and CRM skills, and a

Qualifications

• Minimum of a Bachelor’s degree
• Proven leadership experience in trade sales, luxury furnishings, or related industries with five years of experience
• Excellent communication, interpersonal, business management, and computer skills
• The ability to travel to manage outside sales and business activities
• Strong ability to drive sales, manage teams, and develop client relationships.
• Demonstrated proficiency with CRM systems, preferably Salesforce.

Responsibilities

• Lead day-to-day operations and sales for the showroom, delivering an elevated client experience for interior designers, architects, and luxury homeowners.
• Maintain a consistent and reliable on-site presence to support the team, service clients, and ensure the showroom runs smoothly day-to-day.
• Develop and execute strategic sales plans to exceed revenue goals, grow territory performance, and support new product launches.
• Manage, train, and inspire a high-performing team, fostering a collaborative, service-driven environment that reflects brand values.
• Oversee visual merchandising and showroom presentation to ensure a compelling, on-brand, and well-maintained space.
• Cultivate and maintain strong relationships with key clients, vendor partners, and internal departments including marketing, product development, and logistics.
• Organize and host showroom events, private appointments, and product presentations to drive engagement and strengthen client relationships.
• Monitor and report on sales metrics, client activity, and showroom performance using various sales platforms and CRM.
• Manage the showroom budget, maintain profitability, and ensure operational efficiency across all functions.

Skills

Leadership experience

Sales leadership

Client relationship management

CRM systems

Communication

Travel for outside sales

Education

Bachelor’s degree

Tools

Salesforce

Job description

Perennials and Sutherland, LLC's New York showroom in the New York Design Center seeks a Showroom Manager to lead day-to-day operations and elevate client experiences for designers, architects, and luxury homeowners. The role offers a base salary of $115,000 annually, plus monthly commission, with opportunities to develop sales strategies, manage a high-performing team, and oversee visual merchandising.

Candidates should have a bachelor’s degree, strong leadership and CRM skills, and a