Luxury Service Support Coordinator - Growth to Advisor

L0804 Twin Cities Performance; Golden Valley (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

L0804 Twin Cities Performance in Golden Valley, MN, is seeking a Service Support Coordinator for the Ferrari service department. You will handle vehicle intake and movement, presentation, detailing coordination, CRM activities, and ensure vehicles meet Ferrari standards before delivery.

This is a Monday–Friday, 8:00 AM–5:00 PM role with growth opportunities into Service Advisor or Brand Advisor positions. You will support Advisors, coordinate courtesy vehicles, and help maintain client vehicle

Qualifications

• Must be able to drive a wide variety of vehicles, including manual and automatic transmission.
• Valid driver's license with acceptable driving record.
• 6 months to 1 year of experience in automotive detailing, service support, luxury hospitality, dealership operations, valet, or customer service.
• 6 months to 1 year of experience with Microsoft Office applications.
• 6 months to 1 year of experience with CRM systems or dealership software.
• Strong attention to detail and pride in vehicle presentation.
• Organizational and time management skills.

Responsibilities

• Coordinate vehicle movement throughout the service department and dealership.
• Safely drive and park customer and inventory vehicles, including manual transmission vehicles.
• Assist with vehicle preparation, detailing coordination, quality checks, and final delivery presentation.
• Maintain cleanliness and presentation standards for client vehicles, courtesy vehicles, and service areas.
• Assist with CRM follow-up activities and customer communication tracking.
• Coordinate courtesy vehicle scheduling and utilization.
• Provide support coverage for Service Advisors and Brand Advisors when needed.
• Assist with warranty and repair order administration as assigned.
• Ensure you return every vehicle to the client after reflecting Ferrari's world-class standards.

Skills

Attention to detail

Organizational skills

Time management

Tools

Microsoft Office

CRM systems

Job description

L0804 Twin Cities Performance in Golden Valley, MN, is seeking a Service Support Coordinator for the Ferrari service department. You will handle vehicle intake and movement, presentation, detailing coordination, CRM activities, and ensure vehicles meet Ferrari standards before delivery.

This is a Monday–Friday, 8:00 AM–5:00 PM role with growth opportunities into Service Advisor or Brand Advisor positions. You will support Advisors, coordinate courtesy vehicles, and help maintain client vehicle