Luxury Service Advisor | Growth & Benefits

Fort Myers Genesis; Fort Myers (FL); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Free Health Insurance Option Available

401k Match Options Available

HSA company match contribution

Dental and Vision Insurance Available

Paid Vacations, Holiday Pay, PTO pay

Career advancement opportunities, prom

Discounts onproducts and services

Family owned and operated

Long term job security

Job summary

The Krause Auto Group is seeking a Service Manager in Fort Myers to oversee service orders, drive lane flow, and ensure a premier customer experience for luxury buyers. You will manage technician workload, handle warranty processes, and lead a team within a multi-brand dealership network.

You will promote from within, enjoy career growth opportunities, and benefit from a range of employee-focused perks. The role emphasizes professional appearance, strong communication, and consistent customer

Qualifications

• Organized and friendly personality.
• Ability to provide first-class service to luxury buyers.
• Proven ability to manage others.
• Excellent time management and communication skills.
• Professional appearance and clean driving record.

Responsibilities

• Oversee service orders and drive lane flow, ensuring prompt service.
• Own the customer experience by handling tasks that create a positive impression.
• Provide concierge support for owner inquiries, ensuring proper handling.
• Ensure daily technician time is sold to service customers.
• Distribute work between technicians efficiently.
• Answer vehicle problem questions and order parts/tools as needed.
• Oversee warranty claims administration and training of service dept.
• Maintain good relationships with manufacturers and staff.
• Uphold company policies and compliance with laws.
• Foster positive employee relations and team collaboration.

Skills

Organized and friendly personality

First-class service for luxury buyers

Ability to manage others

Time management skills

Excellent communication with customers

Professional appearance

Consistent service/sales success

Positive customer satisfaction results

Team oriented and self-motivated

Self-sufficiency / able to work with少

Clean driving record & valid license

Job description

The Krause Auto Group is seeking a Service Manager in Fort Myers to oversee service orders, drive lane flow, and ensure a premier customer experience for luxury buyers. You will manage technician workload, handle warranty processes, and lead a team within a multi-brand dealership network.

You will promote from within, enjoy career growth opportunities, and benefit from a range of employee-focused perks. The role emphasizes professional appearance, strong communication, and consistent customer