Luxury Service Advisor: Elite Client Experience

World Class Automotive Group; Conroe (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Commission incentives

Medical insurance

401k match

Paid time off

Job summary

Planet Lincoln Spring is seeking a Luxury Service Advisor to join our elite service team at our premier, high-volume Planet Lincoln facility. If you understand that true luxury isn't just about the vehicle—it's about delivering an effortless, personalized, and world-class client journey, we want to invest in your career.

You will be the primary point of contact for discerning clients, guiding them through every step of their vehicle’s maintenance and care with precision, sophistication, and

Qualifications

• Luxury automotive experience and ability to provide exceptional client service in a premium dealership environment.
• Polished verbal and written communication with a professional presence.
• Familiarity with dealership management systems (DMS) and CRM platforms.

Responsibilities

• Own the client experience as the primary brand ambassador from arrival to departure.
• Listen to client needs, diagnose service requirements, and translate into clear guidance.
• Coordinate pickup & delivery services, mobile service, and loaner vehicle allocation.
• Liaise with factory-trained technicians to ensure repair accuracy and timely vehicle delivery.
• Provide real-time status updates via phone, text, or email.

Job description

Planet Lincoln Spring is seeking a Luxury Service Advisor to join our elite service team at our premier, high-volume Planet Lincoln facility. If you understand that true luxury isn't just about the vehicle—it's about delivering an effortless, personalized, and world-class client journey, we want to invest in your career.

You will be the primary point of contact for discerning clients, guiding them through every step of their vehicle’s maintenance and care with precision, sophistication, and