Luxury Senior Living Concierge

Brandon Wilde; Nashville (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k with Employer Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Job summary

Clarendale West End is seeking a Hospitality Coordinator to warmly greet residents, guests and vendors, serving as the first face of the community. The role supports daily operations, answers calls, and routes inquiries with excellence.

The position offers a Monday–Friday schedule from 12pm–4pm (occasional weekends) with a $19 hourly rate and benefits such as 401k with employer matching, health/vision/life insurance, PTO and daily pay.

Qualifications

• 1-3 years in a luxury property customer facing role.
• Able to multi-task and prioritize.
• Familiarity with Microsoft Office Suite products.
• Tech Savvy.

Responsibilities

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.
• Other assignments as needed.

Skills

Customer service

Multitasking

Tech savvy

Telephone communication

MS Office

Tools

Microsoft Office Suite

Job description

Clarendale West End is seeking a Hospitality Coordinator to warmly greet residents, guests and vendors, serving as the first face of the community. The role supports daily operations, answers calls, and routes inquiries with excellence.

The position offers a Monday–Friday schedule from 12pm–4pm (occasional weekends) with a $19 hourly rate and benefits such as 401k with employer matching, health/vision/life insurance, PTO and daily pay.