Resident Experience Concierge

Rose Senior Living; Nashville (TN); On-site; USD 46,276,000 - 62,609,000; Full time

Benefits offered by this job

401k with Employer Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Job summary

Clarendale West End is seeking a hospitality coordinator to welcome residents, guests, applicants, vendors, and service providers with warmth and professionalism each day. You will be the first face visitors see as they arrive at our Nashville community.

Schedule: Monday–Friday 12pm–4pm, occasional weekends. Salary: $19 hourly, with benefits including 401k, health and vision insurance, life insurance, PTO, and daily pay.

Qualifications

• 1-3 years in a luxury property customer-facing role.
• Able to multi-task and prioritize.
• Familiarity with Microsoft Office Suite products.
• Tech Savvy.

Responsibilities

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.
• Other assignments as needed.

Skills

Customer service

Telephone etiquette

Multi-tasking

Guest interaction

Tools

Microsoft Office

Job description

Clarendale West End is seeking a hospitality coordinator to welcome residents, guests, applicants, vendors, and service providers with warmth and professionalism each day. You will be the first face visitors see as they arrive at our Nashville community.

Schedule: Monday–Friday 12pm–4pm, occasional weekends. Salary: $19 hourly, with benefits including 401k, health and vision insurance, life insurance, PTO, and daily pay.