Senior Living Guest Experience Concierge

Clarendale West End; Nashville (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k with Employer Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Job summary

Clarendale West End in Nashville, TN, is seeking a resident-focused Hospitality Coordinator. You will greet residents, guests, vendors, and visitors with warmth and professionalism, manage daily front desk duties, and help maintain a welcoming community atmosphere.

Schedule is Monday–Friday 12pm–4pm (occasional weekends); hourly pay $19, plus benefits including 401k with employer matching, health and vision insurance, life insurance, Paid Time Off, and Daily Pay.

Qualifications

• 1–3 years in a luxury property customer-facing role.
• Proficiency with Microsoft Office Suite.
• Tech-savvy with strong telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Solve issues presented by residents, guests, vendors, and suppliers while meeting organizational objectives.
• Accept delivery packages, document receipt, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.
• Other assignments as needed.

Skills

Customer facing

Telephone communication

MS Office

Tech Savvy

Job description

Clarendale West End in Nashville, TN, is seeking a resident-focused Hospitality Coordinator. You will greet residents, guests, vendors, and visitors with warmth and professionalism, manage daily front desk duties, and help maintain a welcoming community atmosphere.

Schedule is Monday–Friday 12pm–4pm (occasional weekends); hourly pay $19, plus benefits including 401k with employer matching, health and vision insurance, life insurance, Paid Time Off, and Daily Pay.