Resident Experience Concierge (Senior Living)

Clarendale West End; Nashville (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k with Employer Matching

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Job summary

Clarendale West End in Nashville is seeking a Hospitality Coordinator to greet residents, guests, and vendors with warmth and professionalism in a luxury senior living community.

You will be the first face visitors see, delivering exceptional service and coordinating daily activities to ensure resident satisfaction. Excellent phone etiquette, multitasking, and Microsoft Office familiarity are essential. Schedule is Monday–Friday 12pm–4pm, with occasional weekends; hourly pay is $19.

Qualifications

• High school diploma required.
• 1-3 years in a luxury property customer facing role.
• Strong communication and interpersonal skills.

Responsibilities

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner that meets organizational objectives and serves individuals well.
• Accept delivery packages, document receipt, and notify residents.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.
• Other assignments as needed.

Skills

Customer service

Phone communication

Multitasking

Prioritization

Tech savvy

Education

High school diploma

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Clarendale West End in Nashville is seeking a Hospitality Coordinator to greet residents, guests, and vendors with warmth and professionalism in a luxury senior living community.

You will be the first face visitors see, delivering exceptional service and coordinating daily activities to ensure resident satisfaction. Excellent phone etiquette, multitasking, and Microsoft Office familiarity are essential. Schedule is Monday–Friday 12pm–4pm, with occasional weekends; hourly pay is $19.