Hospitality Coordinator

Rose Senior Living; Nashville (TN); On-site; USD 46,276,000 - 62,609,000; Full time

Benefits offered by this job

401k with Employer Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Job summary

Clarendale West End is seeking a hospitality coordinator to welcome residents, guests, applicants, vendors, and service providers with warmth and professionalism each day. You will be the first face visitors see as they arrive at our Nashville community.

Schedule: Monday–Friday 12pm–4pm, occasional weekends. Salary: $19 hourly, with benefits including 401k, health and vision insurance, life insurance, PTO, and daily pay.

Qualifications

• 1-3 years in a luxury property customer-facing role.
• Able to multi-task and prioritize.
• Familiarity with Microsoft Office Suite products.
• Tech Savvy.

Responsibilities

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.
• Other assignments as needed.

Skills

Customer service

Telephone etiquette

Multi-tasking

Guest interaction

Tools

Microsoft Office

Job description

When you work atClarendale West End, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Clarendale West End is recruiting for a resident focused, Hospitality Coordinator. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Monday- Friday 12pm-4pm (Occasionally weekends)

Salary: $19 hourly

• 401k with Employer Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Daily Pay

Here are a few of the daily responsibilities of a Hospitality Coordinator:

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.
• Other assignments as needed.

Here are a few of the qualifications we need you to have:

• 1-3 years in a luxury property customer facing role
• Able to multi-task and prioritize
• Familiarity with Microsoft Office Suite products
• Tech Savvy

Must demonstrate excellent telephone communication skills

EEO Employer

Job Info

• Job Identification 40003
• Posting Date 09/16/2026, 04:11 PM
• Job Schedule Full time