Luxury Salon Concierge & Beauty Advisor

VaZa Salon; Village of Ossining (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

VaZa Salon in Ossining, NY is seeking a polished, friendly Salon Coordinator & Beauty Advisor to join our luxury environment. You will handle front desk operations, guest reception, product recommendations, and daily salon flow with stylists.

This role goes beyond answering phones; you will manage appointments, process transactions, maintain retail displays, and support team members to deliver outstanding guest experiences.

Qualifications

• Previous retail or customer service experience strongly preferred.
• Experience in beauty retail, hospitality, or reception is a plus.
• Scheduling and appointment management experience preferred.
• Strong communication, organizational, and multitasking skills.
• Comfortable recommending products and meeting sales goals.
• Professional, dependable, and detail-oriented.
• Confident using technology and learning new systems.
• Proactive, resourceful, and able to work independently.
• A team player interested in long-term professional growth.

Responsibilities

• Welcome guests and provide exceptional customer service
• Manage appointments, scheduling, confirmations, and phone calls
• Coordinate daily salon flow and communicate with stylists
• Recommend and sell professional haircare products
• Process transactions and manage point-of-sale systems
• Enter invoices, monitor inventory, and restock retail displays
• Maintain an organized, professional reception and retail area
• Address guest questions and concerns
• Take initiative, solve problems, and help keep operations running smoothly

Job description

VaZa Salon in Ossining, NY is seeking a polished, friendly Salon Coordinator & Beauty Advisor to join our luxury environment. You will handle front desk operations, guest reception, product recommendations, and daily salon flow with stylists.

This role goes beyond answering phones; you will manage appointments, process transactions, maintain retail displays, and support team members to deliver outstanding guest experiences.