Salon Coordinator & Beauty Advisor

VaZa Salon; Village of Ossining (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

VaZa Salon in Ossining, NY is seeking a polished, friendly Salon Coordinator & Beauty Advisor to join our luxury environment. You will handle front desk operations, guest reception, product recommendations, and daily salon flow with stylists.

This role goes beyond answering phones; you will manage appointments, process transactions, maintain retail displays, and support team members to deliver outstanding guest experiences.

Qualifications

• Previous retail or customer service experience strongly preferred.
• Experience in beauty retail, hospitality, or reception is a plus.
• Scheduling and appointment management experience preferred.
• Strong communication, organizational, and multitasking skills.
• Comfortable recommending products and meeting sales goals.
• Professional, dependable, and detail-oriented.
• Confident using technology and learning new systems.
• Proactive, resourceful, and able to work independently.
• A team player interested in long-term professional growth.

Responsibilities

• Welcome guests and provide exceptional customer service
• Manage appointments, scheduling, confirmations, and phone calls
• Coordinate daily salon flow and communicate with stylists
• Recommend and sell professional haircare products
• Process transactions and manage point-of-sale systems
• Enter invoices, monitor inventory, and restock retail displays
• Maintain an organized, professional reception and retail area
• Address guest questions and concerns
• Take initiative, solve problems, and help keep operations running smoothly

Job description

Salon Coordinator & Beauty Advisor at VaZa Salon

Job Description

VaZa Salon is seeking a polished, friendly, and organized Salon Coordinator & Beauty Advisor to join our team in a luxury salon environment.

We're especially interested in candidates with experience in retail, beauty sales, customer service, or front desk operations who enjoy working with people, recommending products, and delivering exceptional guest experiences.

This position goes beyond answering phones and scheduling appointments. You'll play an important role in managing daily salon operations, supporting our team, and ensuring every guest receives outstanding service.

What You'll Do

• Welcome guests and provide exceptional customer service
• Manage appointments, scheduling, confirmations, and phone calls
• Coordinate daily salon flow and communicate with stylists
• Recommend and sell professional haircare products
• Process transactions and manage point-of-sale systems
• Enter invoices, monitor inventory, and restock retail displays
• Maintain an organized, professional reception and retail area
• Address guest questions and concerns
• Take initiative, solve problems, and help keep operations running smoothly

What We're Looking For

• Previous retail or customer service experience strongly preferred
• Experience in beauty retail, hospitality, or reception is a plus
• Scheduling and appointment management experience preferred
• Strong communication, organizational, and multitasking skills
• Comfortable recommending products and meeting sales goals
• Professional, dependable, and detail-oriented
• Confident using technology and learning new systems
• Proactive, resourceful, and able to work independently
• A team player interested in long-term professional growth

Why Join VaZa Salon?

At VaZa Salon, we believe in developing people and helping them reach their full potential. You'll gain valuable experience in sales, customer service, business operations, scheduling, and leadership, with hands-on coaching and mentorship along the way.

Schedule

• Tuesday: 8:30 AM - 5:00 PM
• Wednesday: 2:00 PM - 8:00 PM
• Thursday: 8:30 AM - 3:00 PM
• Friday: 8:30 AM - 5:00 PM
• Saturday: 7:30 AM - 4:00 PM

This is a long-term, year-round position. College students are welcome to apply if they can commit to the required schedule throughout the year.