Luxury Sales Support Specialist III

Tapestry; Nashville (TN); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Nashville is seeking a sales associate to warmly welcome clients, understand needs, and provide personalized service in a luxury retail environment. You will operate the POS system, assist with stock and merchandising, and collaborate with a team to ensure a seamless shopping experience for guests.

Strong English and a professional demeanor are essential. The role requires flexibility to work nights, weekends, and peak seasons, with a focus on building lasting client relationships and

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Tools

POS systems

iPad / laptop

Cash handling

Customer service

Attention to detail

Multitasking

Job description

Coach in Nashville is seeking a sales associate to warmly welcome clients, understand needs, and provide personalized service in a luxury retail environment. You will operate the POS system, assist with stock and merchandising, and collaborate with a team to ensure a seamless shopping experience for guests.

Strong English and a professional demeanor are essential. The role requires flexibility to work nights, weekends, and peak seasons, with a focus on building lasting client relationships and