Lux Retail Sales Associate — Flexible Schedule & Growth

Coach; Nashville (TN); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach in Nashville seeks a Sales Associate to deliver elevated, personalized shopping experiences, meet store goals, and support daily operations. You’ll blend luxury retail service with omni‑channel selling and collaborate with the team to build brand loyalty and revenue.

You’ll represent Coach as a brand ambassador, build client relationships, and use POS and social tools to capture data and drive repeat purchases while maintaining a welcoming, professional store environment.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, reading price sheets.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Skills

Sales experience

Fashion trend knowledge

POS operation

English proficiency

Live streaming

Social media savviness

Price sheets literacy

Tools

iPad

Laptop

Mobile POS

Walkie-talkie

Job description

Coach in Nashville seeks a Sales Associate to deliver elevated, personalized shopping experiences, meet store goals, and support daily operations. You’ll blend luxury retail service with omni‑channel selling and collaborate with the team to build brand loyalty and revenue.

You’ll represent Coach as a brand ambassador, build client relationships, and use POS and social tools to capture data and drive repeat purchases while maintaining a welcoming, professional store environment.