Luxury Sales Support Specialist

FashionUnited; Kittery, Northern (ME, KY); Hybrid; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to join our team in the U.S. This role focuses on delivering exceptional service at the cash wrap, maintaining a pristine sales floor, and supporting product flow from receipt to sale.

You will act as a brand ambassador, assist with stock, and help with visual merchandising while upholding brand standards. The ideal candidate has retail experience, strong English communication, and the ability to work in a fast-paced luxury environment.

Qualifications

• 1+ year of retail experience, preferably luxury branded environment.
• Knowledge of fashion trends and marketplace competition.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Retail experience

Merchandising

Tools

POS systems

iPad/Mobile POS

Job description

Coach is seeking a Sales Support Associate to join our team in the U.S. This role focuses on delivering exceptional service at the cash wrap, maintaining a pristine sales floor, and supporting product flow from receipt to sale.

You will act as a brand ambassador, assist with stock, and help with visual merchandising while upholding brand standards. The ideal candidate has retail experience, strong English communication, and the ability to work in a fast-paced luxury environment.