Luxury Sales Support Associate II - Flexible Schedule

Tapestry, Inc.; Pooler (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house with a rich history and a commitment to inclusivity. The Sales Support Associate helps ensure smooth store operations, assists customers at the cash wrap, and maintains an organized sales floor to reflect the brand’s standards.

The role emphasizes attentive service, product knowledge, and teamwork to drive sales while upholding loss-prevention guidelines and a welcoming store environment.

Qualifications

• 1+ year of retail experience, preferably in a luxury environment.
• Knowledge of fashion trends and marketplace competition.
• Experience with cash registers and POS systems.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced setting and work flexible hours.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies.

Skills

Excellent communication

Customer service

Attention to detail

Multitasking

Strong English proficiency

Tools

Cash register systems

Mobile POS

Walkie talkie

Price sheets

Basic computer skills

Job description

Coach is a global fashion house with a rich history and a commitment to inclusivity. The Sales Support Associate helps ensure smooth store operations, assists customers at the cash wrap, and maintains an organized sales floor to reflect the brand’s standards.

The role emphasizes attentive service, product knowledge, and teamwork to drive sales while upholding loss-prevention guidelines and a welcoming store environment.