Luxury Sales & Marketing Coordinator

Starwood Hotels; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Starwood Hotels in Austin, TX is seeking a high-energy Sales and Marketing Coordinator to support our sales team with general office duties, draft proposals and contracts, and load bookings and rates into the property management system. You’ll help host client-facing opportunities and assist in selling guest rooms, catering, and banquet facilities.

The ideal candidate has a post-secondary diploma or degree, 2+ years in a similar role, strong Microsoft Office skills, attention to detail, and

Qualifications

• Post-secondary diploma or degree in a related field; 2+ years in a similar role.
• Strong administrative, organization, and technical skills.
• Proficient in Microsoft Office (Outlook, PowerPoint, Word, etc.).
• Detail-oriented and accurate.
• Ability to manage multiple priorities and meet deadlines.
• Strong interpersonal and guest service orientation.
• Excellent verbal and written communication skills.
• Flexible to meet the demands of a 24-hour operation with varying schedules.

Responsibilities

• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client/bookers questions about property facilities/services.
• Serve as the point of contact for clients and communicate by phone and email.
• Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
• Gather materials and assemble information packages.
• Manage and maintain sales managers schedules, appointments, and travel arrangements.
• Assist sales team by managing schedules, filing important documents, and communicating relevant information.
• Arrange and co-ordinate meetings, events, and any appointments.
• Record, transcribe and distribute minutes of meetings when needed.
• Perform hotel site tours with potential clients.
• Monitor, screen, respond to and distribute incoming communications.
• Other duties as assigned by Director of Sales or leadership team.

Skills

Administrative skills

Organization

Technical skills

MS Office

Detail oriented

Multitasking

Interpersonal skills

Guest service

Verbal communication

Written communication

Education

Post-secondary diploma or degree in related field

Tools

Property management system

Job description

Starwood Hotels in Austin, TX is seeking a high-energy Sales and Marketing Coordinator to support our sales team with general office duties, draft proposals and contracts, and load bookings and rates into the property management system. You’ll help host client-facing opportunities and assist in selling guest rooms, catering, and banquet facilities.

The ideal candidate has a post-secondary diploma or degree, 2+ years in a similar role, strong Microsoft Office skills, attention to detail, and