Luxury Sales Manager: Lead Elite Clienteling & Team Growth

Exemplar Luxury Group; Beverly Hills (CA); On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Employee discount

Medical, dental, vision insurance

Job summary

Neiman Marcus, a luxury retailer, is seeking a Sales Manager responsible for the complete sales experience in-store. You will coach a high-performing team, drive clienteling, and lead onboarding, training, and performance management to achieve store goals.

You will oversee scheduling, event-driven client engagement, and cross-functional partnerships to deliver exceptional service while maintaining brand standards and daily operations.

Qualifications

• Experience leading a selling and operations team in luxury retail.
• Ability to recruit, onboard, and develop frontline talent.
• Proficiency with clienteling tools and social selling to grow client relationships.

Responsibilities

• Recruit and onboard new hires with urgency to build talent bench.
• Train and develop top talent; set clear goals aligned with department objectives.
• Coach associates on performance, feedback, and improvement plans.
• Manage onboarding, training, and ongoing education for selling staff.
• Develop direct reports into fashion authorities through proactive client outreach.
• Lead education initiatives on product knowledge, events, and clienteling.
• Foster teamwork, accountability, and a positive environment.

Skills

People management

Clienteling

Sales leadership

Staff onboarding

Team coaching

Tools

Google Workspace

Job description

Neiman Marcus, a luxury retailer, is seeking a Sales Manager responsible for the complete sales experience in-store. You will coach a high-performing team, drive clienteling, and lead onboarding, training, and performance management to achieve store goals.

You will oversee scheduling, event-driven client engagement, and cross-functional partnerships to deliver exceptional service while maintaining brand standards and daily operations.