Luxury Sales Leader: Clienteling & Team Growth

Neiman Marcus; Beverly Hills (CA); On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Voluntary benefits

Job summary

Neiman Marcus in Beverly Hills is seeking a Salesforce-minded Sales Manager to own the in-store sales experience. You will coach a high-performing selling team, onboard new hires, and drive clienteling initiatives to build lasting client relationships while maintaining Saks Fifth Avenue brand standards and exceptional service.

Responsibilities include recruiting, training, performance coaching, scheduling, and leveraging client data to increase wallet share through targeted events and outreach.

Qualifications

• Relevant experience and leading a team.
• Proven track record managing selling and operations workforce.
• Proficiency with clienteling tools and social media selling; Google Workspace.
• History of building, leading, motivating teams to objectives.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Willing to work evenings, weekends, and holidays.

Responsibilities

• Actively recruit and onboard new hires with urgency and quality.
• Train and develop top talent; set goals aligned with departments.
• Enforce policies; ensure understanding across associates.
• Evaluate performance; provide feedback and coaching.
• Develop associates' personal brand via social outreach.
• Drive product knowledge, client events, and targeted selling.
• Foster a culture of achievement and collaboration.
• Resolve conflicts; empower team to handle customer issues.
• Oversee scheduling and prioritization; manage promotions impact.
• Encourage feedback and continuous improvement; model candor.

Skills

Team leadership

Sales management

Clienteling tools

Social media selling

Google Workspace

Communication skills

Attention to detail

Physical readiness

Tools

Clienteling tools

Google Workspace

Job description

Neiman Marcus in Beverly Hills is seeking a Salesforce-minded Sales Manager to own the in-store sales experience. You will coach a high-performing selling team, onboard new hires, and drive clienteling initiatives to build lasting client relationships while maintaining Saks Fifth Avenue brand standards and exceptional service.

Responsibilities include recruiting, training, performance coaching, scheduling, and leveraging client data to increase wallet share through targeted events and outreach.