Luxury Group Sales Manager - Clienteling & Growth

060 SAKS & CO LLC; Town of Florida (NY); On-site; USD 82,000 - 103,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Voluntary benefits

Job summary

Saks Fifth Avenue is seeking a Group Manager to drive sales by developing and managing effective selling teams and championing clienteling using technology. The role requires maintaining high visibility to model clienteling behaviors and ensuring an enhanced customer experience.

You will educate and train selling teams and Brand Ambassadors, creating a strong talent pipeline and promoting top performance within a luxury retail environment.

Qualifications

• 3+ years of management experience with retailer.
• Full mobility required.
• Develop, manage and motivate a sales team while driving company programs.
• Proficiency in using available technology (Microsoft Office Suite is required).
• 4 year degree.
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.
• A natural problem-solver, who is also intuitively analytical and creative.
• Comfortable working in a remote environment.

Responsibilities

• Guide Saks clienteling culture and the use of technology to increase overall business and engagement.
• Coach Selling Managers to lead selling and model clienteling behaviors.
• Champion the use of technology to increase sales and enhance service.
• Maintain a floor presence.
• Provide ongoing education to the selling team to increase product knowledge.
• Communicate with DMMs, Buyers and Regional Store Merchandising.
• Directly oversee the majority of Selling Managers in specific departments.
• Responsible for developing top talent Selling Managers for promotion.
• Lead ongoing training for Brand Ambassadors to enhance.
• Know competitors’ top talent selling Associates.
• Partner with Talent Acquisition and Talent Development to ensure top talent is placed in focus businesses.
• Manage substandard performance to improve the team while partnering with the Employee Relations Service Center.
• Create clienteling behaviors through marketing outreach.
• Foster a store climate that coaches Selling Managers to achieve Marketing event goals.

Skills

Management experience

Microsoft Office

Sales leadership

Team coaching

Education

4 year degree

Tools

Microsoft Office Suite

Job description

Saks Fifth Avenue is seeking a Group Manager to drive sales by developing and managing effective selling teams and championing clienteling using technology. The role requires maintaining high visibility to model clienteling behaviors and ensuring an enhanced customer experience.

You will educate and train selling teams and Brand Ambassadors, creating a strong talent pipeline and promoting top performance within a luxury retail environment.