Luxury Sales Associate — Personal Styling & Omnichannel

Tapestry; Edison (NJ); On-site; USD 20,664,000 - 33,407,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, is seeking a Sales Associate to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily store operations, and collaborate with teammates to drive brand loyalty and revenue.

The role blends luxury retail service, omni-channel selling, and team collaboration while requiring strong English proficiency and a passion for fashion. Flexibility for schedule is expected.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Knowledge of fashion trends and competitors.
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English proficiency.
• Experience with live-stream shopping or video demos is a plus.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor and support daily store operations.

Skills

Sales experience

Customer service

English proficiency

Social media savvy

Education

Education and experience mix

Tools

POS operation

iPad/Mobile POS

Product knowledge tools

Job description

Coach, a global fashion house, is seeking a Sales Associate to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily store operations, and collaborate with teammates to drive brand loyalty and revenue.

The role blends luxury retail service, omni-channel selling, and team collaboration while requiring strong English proficiency and a passion for fashion. Flexibility for schedule is expected.