Luxury Sales Associate — Personal Styling & Omnichannel

Tapestry; Lone Tree (CO); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Job summary

Coach is seeking a Sales Associate to serve as the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations across luxury retail channels.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Experience in fashion, strong English, and ability to work in a fast-paced environment are preferred.

Qualifications

• 1+ year of sales experience (luxury retail preferred).
• Knowledge of fashion trends and competitors.
• A combination of education and experience will be considered.
• Experience with POS operation, basic computer proficiency (iPad/laptop).
• Strong English proficiency and ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador per style and service standards.
• Build lasting client relationships through personalized styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling to capture data.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Sales experience

Luxury retail

POS operation

English proficiency

Team collaboration

Customer focus

Education

Education + experience

Tools

Mobile POS

Walkie-Talkie

Job description

Coach is seeking a Sales Associate to serve as the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations across luxury retail channels.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Experience in fashion, strong English, and ability to work in a fast-paced environment are preferred.