Luxury Sales Associate: Personal Styling & Clienteling

kate spade new york; Clinton (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

401K

Paid leave

Commuter benefits

Job summary

Coach is a global fashion house with a heritage of luxury retail excellence. The Sales Associate role focuses on delivering an elevated shopping experience, building lasting client relationships, and driving revenue through cross‑selling and personalized service.

You will use mobile POS and clienteling tools, contribute to visual merchandising, and support daily store operations while maintaining brand standards and a high-energy team environment.

Qualifications

• 1+ years of sales experience in luxury retail preferred.
• Excellent clienteling and relationship-building skills.
• Strong English communication and interpersonal skills.

Responsibilities

• Represent the brand as a storefront ambassador and adhere to style standards.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Meet or exceed individual and team KPIs and assist with store operations.

Skills

Clienteling

Sales experience

English proficiency

POS operation

Tools

POS system

Mobile POS

Job description

Coach is a global fashion house with a heritage of luxury retail excellence. The Sales Associate role focuses on delivering an elevated shopping experience, building lasting client relationships, and driving revenue through cross‑selling and personalized service.

You will use mobile POS and clienteling tools, contribute to visual merchandising, and support daily store operations while maintaining brand standards and a high-energy team environment.