Luxury Sales Associate: Flexible Schedule & Clienteling

Coach; Indianapolis (IN); On-site; USD 2,066,400 - 2,686,320; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition aid

Job summary

Coach is a global fashion house with a luxury retail footprint in Indianapolis. The Sales Associate serves as a brand ambassador, delivering an elevated, personalized shopping experience while meeting personal and store sales goals and supporting daily store operations.

The role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Candidates will engage customers, manage transactions, and uphold visual merchandising standards.

Qualifications

• 1+ years of sales experience; luxury retail preferred or combination of education and experience
• Experience with POS operation and basic computer proficiency (iPad/laptop)
• Strong English proficiency; ability to read price/release sheets

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards
• Build lasting client relationships through styling and product knowledge
• Drive sales via cross-selling, upselling, and tailored recommendations
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases
• Source new customers and maintain relationships to close sales
• Maintain busy sales floor with energy and adaptability

Skills

Customer service excellence

POS operation

English proficiency

Luxury retail experience

Social media presence

Team collaboration

Tools

POS systems

Mobile POS

iPad

Job description

Coach is a global fashion house with a luxury retail footprint in Indianapolis. The Sales Associate serves as a brand ambassador, delivering an elevated, personalized shopping experience while meeting personal and store sales goals and supporting daily store operations.

The role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Candidates will engage customers, manage transactions, and uphold visual merchandising standards.