Luxury Sales Associate — Elevate Client Experience

Balmain; New York (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health, vision & dental

Paid time off

401k with match

Job summary

Balmain is seeking a Sales Associate in New York to deliver a personalized client experience, build strong client relationships, and meet and exceed sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.

You will demonstrate expert knowledge of Balmain history, heritage and products, act as a brand ambassador, and drive KPIs through outstanding service.

Qualifications

• 3+ years of luxury retail experience.
• Exceptional organizational skills and attention to detail.
• Strong problem-solving attitude.
• Able to assess priorities, meet deadlines and work under pressure.
• Collaborative spirit and proactive attitude.
• Excellent written and verbal communication skills.

Responsibilities

• Demonstrate knowledge of Balmain history, heritage and products and serve as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain expectations.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continually build productive long‑term relationships.
• Assist in merchandising and maintenance of the shop floor.
• Follow all company policies and procedures.

Skills

Luxury retail

Customer service

Communication

Time management

Team player

Job description

Balmain is seeking a Sales Associate in New York to deliver a personalized client experience, build strong client relationships, and meet and exceed sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.

You will demonstrate expert knowledge of Balmain history, heritage and products, act as a brand ambassador, and drive KPIs through outstanding service.