Sales Associate (Houston Galleria)

Balmain; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k with match

Employee discount

Job summary

Balmain is seeking a Sales Associate in Houston to act as brand ambassador, deliver personalized client experiences, and exceed sales targets. You will represent Balmain's ethos both in store and at events, building strong client relationships.

The role requires luxury retail experience, exceptional organizational skills, and a collaborative spirit. Spanish is a plus; you will work with a team to achieve store goals and maintain Balmain's high standards.

Qualifications

• Minimum 3 years of luxury retail experience.
• Outstanding organizational skills and attention to detail.
• Solutions-based thinker with a collaborative attitude.
• Excellent written and verbal communication.
• Spanish language skills are a plus but not required.

Responsibilities

• Represent Balmain’s ethos and values in-store and at events.
• Demonstrate knowledge of Balmain’s history, heritage and products.
• Provide outstanding client service and ambassadorial brand representation.
• Drive and exceed individual KPI goals through superior customer service and sales.
• Recruit new clients and build meaningful relationships.
• Foster relationships with existing clients through outreach.
• Be a team player and collaborate with peers to drive store success.
• Support management with operational duties as needed.
• Adhere to company policies and procedures.

Skills

Luxury retail experience

Client relationship building

KPI driven

Team player

Spanish helpful

Job description

The Sales Associate is a brand ambassador; responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.

WHAT YOU’LL DO:

• Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand. This includes both in store, as well as out of store events and activations.
• Demonstrate excellent knowledge of Balmain’s history, heritage and products
• Provide outstanding service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain standards.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Be creative and entrepreneurial; make recommendations to management based on your observations and client experiences.
• Recruit new clients; make meaningful relationships with new clients by introducing the brand, getting to know them, and making recommendations based on their lifestyle.
• Foster relationships with existing clients; continuously build upon your current relationships through various outreach initiatives.
• Be a team player; collaborate with your peers and contribute to the overall success of the store.
• Support the management team with operational duties as needed!
• Adhere to all company policies and procedures.

QUALIFICATIONS:

• 3+ years of Luxury Retail Experience.
• Exceptional organizational skills, follow through and attention to detail.
• Solutions based thinker.
• Collaborative spirit and proactive attitude.
• Excellent written and verbal communication skills
• Ability to speak Spanish preferred but not required

BENEFITS & PERKS:

• Health, vision, dental and fringe benefits
• Paid Vacation, Sick, and Holidays
• 401k with Company match
• Employee Discount

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder’s architectural approach to movement. The Maison’s collections span women’s and men’s ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison’s distinctive identity.