Luxury Sales Ambassador — Elite Client Experience

Balmain; Cabazon (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k with company match

Employee discount

Job summary

Balmain is seeking a Sales Associate to be a brand ambassador, delivering a personalized client experience, building strong client relationships, and consistently meeting and exceeding sales targets. This role requires a team player who upholds the Balmain client experience to the highest standards.

You will represent Balmain’s ethos at in-store and event activations, demonstrate deep knowledge of the brand’s history and products, drive customer service and KPI results, recruit new clients, and

Qualifications

• 3+ years of Luxury Retail Experience.
• Exceptional organizational skills, follow through and attention to detail.
• Solutions based thinker.
• Collaborative spirit and proactive attitude.
• Excellent written and verbal communication skills.

Responsibilities

• Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand.
• Demonstrate excellent knowledge of Balmain’s history, heritage and products.
• Provide outstanding service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain standards.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Be creative and entrepreneurial; make recommendations to management based on your observations and client experiences.
• Recruit new clients; make meaningful relationships with new clients by introducing the brand, getting to know them, and making recommendations based on their lifestyle.
• Foster relationships with existing clients; continuously build upon your current relationships through various outreach initiatives.
• Be a team player; collaborate with your peers and contribute to the overall success of the store.
• Support the management team with operational duties as needed!
• Adhere to all company policies and procedures.

Skills

Luxury retail experience

Client service

Team player

KPI driven

Excellent communication

Job description

Balmain is seeking a Sales Associate to be a brand ambassador, delivering a personalized client experience, building strong client relationships, and consistently meeting and exceeding sales targets. This role requires a team player who upholds the Balmain client experience to the highest standards.

You will represent Balmain’s ethos at in-store and event activations, demonstrate deep knowledge of the brand’s history and products, drive customer service and KPI results, recruit new clients, and