Sales Associate (Madison Avenue)

Balmain; New York (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health, vision & dental

Paid time off

401k with match

Job summary

Balmain is seeking a Sales Associate in New York to deliver a personalized client experience, build strong client relationships, and meet and exceed sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.

You will demonstrate expert knowledge of Balmain history, heritage and products, act as a brand ambassador, and drive KPIs through outstanding service.

Qualifications

• 3+ years of luxury retail experience.
• Exceptional organizational skills and attention to detail.
• Strong problem-solving attitude.
• Able to assess priorities, meet deadlines and work under pressure.
• Collaborative spirit and proactive attitude.
• Excellent written and verbal communication skills.

Responsibilities

• Demonstrate knowledge of Balmain history, heritage and products and serve as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain expectations.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continually build productive long‑term relationships.
• Assist in merchandising and maintenance of the shop floor.
• Follow all company policies and procedures.

Skills

Luxury retail

Customer service

Communication

Time management

Team player

Job description

The Sales Associate is responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.

WHAT YOU’LL DO:

• Demonstrate excellent knowledge of the Balmain history, heritage and products and serve as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain expectations.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continually build productive long‑term relationships.
• Assist in merchandising and maintenance of the shop floor.
• Follow all company policies and procedures.

QUALIFICATIONS:

• 3+ years of Luxury Retail Experience.
• Exceptional organizational skills, follow through and attention to detail.
• Strong problem solving attitude.
• Able to asses priorities, meet deadlines and work under pressure.
• Collaborative spirit and proactive attitude.
• Excellent written and verbal communication skills

BENEFITS & PERKS:

• Health, vision, dental and fringe benefits
• Paid Vacation, Sick, and Holidays
• 401k with Company match

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder’s architectural approach to movement. The Maison’s collections span women’s and men’s ready‑to‑wear, accessories, Balmain Beauty, inspired by its legendary mid‑20th century fragrances, and signature eyewear, all reflecting the Maison’s distinctive identity.

With respect to positions in our retail locations, the expected base salary ranges from $25.00-$30.00 Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.