Luxury Sales Associate — Clienteling & Style Expert

Tapestry (Coach/Kate Spade); Montville (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sales Associate at Coach delivers an elevated, personalized shopping experience and helps meet store sales goals. You will blend luxury retail service with omni-channel selling while supporting daily store operations and visual merchandising.

As a brand ambassador, you will build lasting client relationships through styling expertise, product knowledge, and proactive follow-up to encourage repeat purchases. Flexibility for evenings and weekends is required.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation, iPad/laptop, Mobile POS.
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Social media savvy and live-stream shopping experience (preferred).

Responsibilities

• Represent Coach as a brand ambassador; follow style and service standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS and clienteling tools to capture data and support sales.
• Support daily store operations and inventory management.

Skills

Sales experience

POS operation

English proficiency

Fast-paced environment

Social media savvy

Tools

Mobile POS

Job description

The Sales Associate at Coach delivers an elevated, personalized shopping experience and helps meet store sales goals. You will blend luxury retail service with omni-channel selling while supporting daily store operations and visual merchandising.

As a brand ambassador, you will build lasting client relationships through styling expertise, product knowledge, and proactive follow-up to encourage repeat purchases. Flexibility for evenings and weekends is required.