Luxury Room Service Lead – Four-Diamond Dining

Infor; Temecula (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Pechanga Resort Casino in Temecula, CA seeks an in-room dining service leader to oversee luxury, high-end room service. The role emphasizes personalized guest interactions, refined presentation, and adherence to four-diamond standards in a premium gaming resort environment.

Ideal candidates bring experience in in-room dining or luxury resorts, strong leadership, and a passion for hospitality trends. This on-site position focuses on staffing, training, and ensuring flawless service across all

Qualifications

• High school diploma or GED; or 3–6 months related experience and/or training.
• Preference given to candidates with experience in four-diamond rated hospitality environments.
• Experience in in-room dining or luxury resort settings preferred.

Responsibilities

• Oversee high-end in-room dining service to ensure luxury standards.
• Supervise outlet staff, schedule, and training.
• Coordinate with outlet chef and beverage manager on guest requests.
• Monitor inventory and par levels for premium items.
• Ensure compliance with four-diamond standards and safety protocols.

Skills

High-end service

Staff training

Leadership

PMS integration

Bartech software

Minibar software

Oracle Hospitality

Food handling

Education

High school diploma or GED

Tools

Bartech software

Minibar Systems

Dometic

Oracle Hospitality

Job description

Pechanga Resort Casino in Temecula, CA seeks an in-room dining service leader to oversee luxury, high-end room service. The role emphasizes personalized guest interactions, refined presentation, and adherence to four-diamond standards in a premium gaming resort environment.

Ideal candidates bring experience in in-room dining or luxury resorts, strong leadership, and a passion for hospitality trends. This on-site position focuses on staffing, training, and ensuring flawless service across all