Luxury Retail Team Leader & Guest Experience Coach

LVMH Group; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

A luxury goods company based in Kansas City is seeking a Team Manager to support the store's Director in leading sales, operations, and security teams. The role involves driving sales, enhancing customer experiences, and fostering team engagement. Ideal candidates will have at least 3 years of retail management experience, a strong track record in sales generation, and the ability to cultivate client relationships. This position requires flexibility in working hours and offers opportunities for career growth through ongoing training and development.

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales generation.
• Proficiency in Microsoft Office and client tracking systems.

Responsibilities

• Support the Director in leading sales and operations teams.
• Manage team to achieve sales targets.
• Deliver exceptional client service and manage relationships.
• Optimize store operations for efficiency and effectiveness.

Skills

Retail management experience

Sales generation

Client relationship management

Team leadership

Multilingual capabilities

Education

College/university degree

Graduate gemologist degree (preferred)

Tools

Microsoft Office (Word, Excel, Outlook, etc.)

Client tracking systems

Point of Sales (POS) system

Job description

A luxury goods company based in Kansas City is seeking a Team Manager to support the store's Director in leading sales, operations, and security teams. The role involves driving sales, enhancing customer experiences, and fostering team engagement. Ideal candidates will have at least 3 years of retail management experience, a strong track record in sales generation, and the ability to cultivate client relationships. This position requires flexibility in working hours and offers opportunities for career growth through ongoing training and development.