Luxury Store Team Leader & Client Experience Coach

Tiffany & Co.; Westport (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A luxury jewelry brand in Westport is looking for a Team Manager to support the Director and oversee sales and operations. The ideal candidate will lead and inspire team members to achieve sales targets while ensuring exceptional client service. Required qualifications include a minimum of three years in retail management, proficiency in Microsoft Office, and flexibility in work hours. A college degree is preferred. The position offers a dynamic environment focused on high performance and customer satisfaction.

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales generation.
• Flexibility to work non-traditional hours.
• Proficiency with Microsoft Office, Word, Excel, and PowerPoint.
• Must have authorization to work in the United States.

Responsibilities

• Support the Director in managing sales and operations.
• Drive client development activities among team members.
• Ensure exceptional operational support to drive sales.
• Coach the team to exceed store sales targets.

Skills

Sales generation

Client relationship management

Team leadership

Operational efficiency

Microsoft Office proficiency

Flexibility in working hours

Education

College/university degree

Graduate gemologist degree or GIA coursework

Tools

Point of Sales (POS) system

Client tracking systems

Job description

A luxury jewelry brand in Westport is looking for a Team Manager to support the Director and oversee sales and operations. The ideal candidate will lead and inspire team members to achieve sales targets while ensuring exceptional client service. Required qualifications include a minimum of three years in retail management, proficiency in Microsoft Office, and flexibility in work hours. A college degree is preferred. The position offers a dynamic environment focused on high performance and customer satisfaction.