Luxury Retail Team Manager & Guest Experience

LVMH; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

A luxury retail company in Kansas City is seeking a Team Manager to support the Director in leading and developing a sales and operations team. The ideal candidate should have at least 3 years of retail management experience, a strong sales generation background, and the ability to foster client relationships. Responsibilities include driving sales performance, coaching staff, and ensuring operational excellence. The position requires flexibility for various work hours, including weekends and holidays.

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales generation and achievement.
• Flexibility to work non-traditional hours, including holidays.

Responsibilities

• Support the Director in leading and developing team members.
• Drive client development activities to cultivate new clients.
• Manage efficient operations and ensure compliance with procedures.

Skills

Sales generation

Team motivation

Client relationship management

Operational support

Microsoft Office proficiency

Education

College/university degree

Graduate gemologist degree or GIA coursework

Tools

Point of Sales (POS) systems

Client tracking systems

Job description

A luxury retail company in Kansas City is seeking a Team Manager to support the Director in leading and developing a sales and operations team. The ideal candidate should have at least 3 years of retail management experience, a strong sales generation background, and the ability to foster client relationships. Responsibilities include driving sales performance, coaching staff, and ensuring operational excellence. The position requires flexibility for various work hours, including weekends and holidays.