Luxury Retail Supervisor — Drive Sales & Customer Experience

Oslo Fashion Outlet; Town of Norway (WI); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

BOSS in Wisconsin seeks a dedicated Supervisor to support the Store Manager in running the store's daily operations and to help drive sales and profitability while delivering exceptional customer experiences.

You will lead, train and motivate a team, ensuring high standards of service in a luxury retail environment and meeting KPIs. This role offers career progression within a dynamic, global company and a culture that values inclusivity and excellence.

Formación

• Demonstrable experience of retail sales in a luxury brand environment.
• Excellent communication skills both externally and at all levels in the company, both written and verbal.
• Demonstrates an ability to lead, motivate, train and develop a team through active management.
• Previous experience in a supervisory role within a retail environment.
• Diverse portfolio of tailored training and professional development measures.

Responsabilidades

• Assist the Store Manager in managing the overall operation of the store
• To provide excellent levels of customer service and surpassing customer expectations at every opportunity
• To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
• Provide enhanced till accountability e.g. able to process refunds and price overrides and can be relied upon to cash up when necessary

Conocimientos

Retail sales

Customer service

Team leadership

Communication

Descripción del empleo

BOSS in Wisconsin seeks a dedicated Supervisor to support the Store Manager in running the store's daily operations and to help drive sales and profitability while delivering exceptional customer experiences.

You will lead, train and motivate a team, ensuring high standards of service in a luxury retail environment and meeting KPIs. This role offers career progression within a dynamic, global company and a culture that values inclusivity and excellence.