Luxury Retail Stylist & Relationship Builder

Ralph Lauren; Leesburg (VA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Ralph Lauren is seeking dynamic Sales Ambassadors to deliver exceptional customer service and styling recommendations in our flagship environment. You will build lasting client relationships through personal outreach, wardrobing, and digital tools to drive clienteling and store growth.

You will collaborate with teammates to meet monthly and quarterly goals, uphold brand standards, and contribute to a welcoming, inclusive store culture while adapting your approach for remote and in-store

Qualifications

• Experience in high-volume or luxury retail is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to build relationships and advise customers.

Responsibilities

• Deliver exceptional customer service by understanding customer needs, showcasing product knowledge, and offering personalized styling recommendations.
• Strategize personal business growth to boost individual productivity through wardrobing and leveraging digital tools for clienteling.
• Drive sales by supporting team to meet monthly, quarterly, and annual goals while upholding brand standards.

Skills

Sales experience

Customer service

Communication

Wardrobing

Digital tools

Relationship building

Tools

CRM (Polo connect)

Job description

Ralph Lauren is seeking dynamic Sales Ambassadors to deliver exceptional customer service and styling recommendations in our flagship environment. You will build lasting client relationships through personal outreach, wardrobing, and digital tools to drive clienteling and store growth.

You will collaborate with teammates to meet monthly and quarterly goals, uphold brand standards, and contribute to a welcoming, inclusive store culture while adapting your approach for remote and in-store