Luxury Retail Sales Ambassador

Ralph Lauren; Silverthorne (CO); On-site; USD 21,000 - 27,000; Full time

Job summary

Ralph Lauren is hiring Sales Ambassadors to create premium lifestyle experiences for clients. You will deliver personalized styling, showcase product knowledge, and build lasting relationships while driving store performance.

The role emphasizes customer-centric service, effective communication, and leveraging digital tools for clienteling. A flexible schedule and opportunities for progression into management are highlighted within a dynamic, inclusive store environment.

Qualifications

• Sales experience in a complex, high-volume or high-profile environment preferred.
• Ability to communicate with customers and store personnel.
• Flexible schedule including day, evening and weekend shifts.

Responsibilities

• Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
• Strategize personal business growth to boost productivity through wardrobing and clienteling.
• Drive sales by supporting the team to meet monthly, quarterly and annual plans.
• Provide guidance to Brand Ambassadors to foster customer-centric behaviors and relationships.
• Develop genuine connections with customers and align recommendations with preferences.
• Meet or exceed KPIs and use CRM tools to capture meaningful customer data.

Skills

Customer service

Communication

Sales

Digital tools

Teamwork

CRM tools

Tools

Polo connect

Job description

Ralph Lauren is hiring Sales Ambassadors to create premium lifestyle experiences for clients. You will deliver personalized styling, showcase product knowledge, and build lasting relationships while driving store performance.

The role emphasizes customer-centric service, effective communication, and leveraging digital tools for clienteling. A flexible schedule and opportunities for progression into management are highlighted within a dynamic, inclusive store environment.