Luxury Retail Style & Clienteling Specialist

Ralph Lauren; Town of Florida (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Ralph Lauren Corporation is seeking Sales Ambassadors to deliver exceptional customer service and personalized styling in our premium lifestyle brand environment. You will engage clients, share detailed product knowledge, and build lasting relationships both in-store and via digital tools.

As a Sales Ambassador, you will contribute to sales targets, collaborate with teammates, and uphold brand standards while adapting to in-person or remote customer needs.

Qualifications

• Sales experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to work a flexible schedule including day, evening and weekends.
• Experience selling to customers using digital tools preferred.

Responsibilities

• Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
• Strategize personal business growth to boost productivity through wardrobing and clienteling.
• Drive sales by supporting monthly, quarterly, and annual plans and maintaining brand standards.

Skills

Customer service

Product knowledge

Clienteling

Communication

Team collaboration

Sales-driven

CRM tools

Tools

Polo connect

CRM software

POS system

Job description

Ralph Lauren Corporation is seeking Sales Ambassadors to deliver exceptional customer service and personalized styling in our premium lifestyle brand environment. You will engage clients, share detailed product knowledge, and build lasting relationships both in-store and via digital tools.

As a Sales Ambassador, you will contribute to sales targets, collaborate with teammates, and uphold brand standards while adapting to in-person or remote customer needs.